We specialize in logo design, branding, business & loyalty cards, signage, letterheads, email signatures and more. If you need something specific, let us know!
What is a submark design?
A submark is a simplified, secondary version of your logo, often in a circular or icon format. It’s perfect for social media profiles, watermarks, or when you need a smaller representation of your brand identity.
How does the design process work?
Once you select a package and provide your brief, we’ll create initial concepts based on your preferences. After you’ve reviewed and provided feedback, we’ll refine the design until it’s perfect.
How long does the design process take?
Turnaround times vary depending on the scope of the project. For logo designs, you can typically expect your initial concepts within 5-7 business days after we receive all your details and payment.
Do you offer unlimited revisions?
Yes, our packages include unlimited revisions for one chosen concept. However, if additional design concepts are requested, extra fees may apply.
Can you help with custom printing?
We dont specialise in print services, however we have some great printers we can recommend
Do you work with international clients?
Yes, we work with clients worldwide. All prices are listed in Australian Dollars (AUD), and we ensure smooth communication regardless of your time zone.
What file formats will I receive?
You’ll receive your final designs in high-quality formats, including vector files (AI, EPS), as well as PDF, PNG, and JPEG. These files are suitable for both print and digital use.
What happens if I don’t like the design concepts?
Our process involves gathering detailed preferences to ensure we create something you’ll love. If you feel the concepts don’t align, we’ll work closely with you to refine the design to better match your vision.
Can you create a full brand identity for my business?
Yes! Our branding packages include logo design, colour palettes, typography, and additional elements like business cards and social media templates.
What if I need to update my design later?
If you need changes after the project is complete, we’re happy to assist. However, reopening files and making updates may incur a fee.
What payment methods do you accept?
We accept payments via Stripe, PayPal, and direct bank transfer. Full payment is required upfront to secure your project in our schedule.
What is your refund policy?
Refunds are not available once design work has commenced. However, if work has not yet started, a full refund will be issued. Please view our T&C for more
Do I need to provide a brief?
Yes, providing a detailed brief is crucial. It helps us understand your business, target audience, and design preferences to deliver the best results.
How do I get started?
Simply contact us through our website, email, or phone. Let us know your project details, and we’ll guide you through the next steps.
